Shipping policy
🚚
Shipping Policy
Everything you need to know about how we deliver across Australia.
Last updated: August 2026💵 Shipping Rates
| Order Total | Shipping Cost | Estimated Delivery |
|---|---|---|
| Under $99.00 AUD | Flat Rate: $6.99 AUD | 5–11 business days |
| $99.00 AUD and over | 🎉 FREE | 5–11 business days |
* Shipping rates apply to all orders delivered within Australia.
⏰ Order Processing & Dispatch
- All orders are processed and dispatched within 1–2 business days after full payment is received.
- Orders placed on weekends or public holidays are processed on the next business day.
- You will receive a confirmation email with tracking details once your order is dispatched.
- Orders will not be dispatched until full payment has cleared.
🚚 Delivery Carriers
We work with a network of trusted Australian couriers including:
Australia Post, StarTrack, Aramex / Fastway, Allied Express, Toll, and Team Global Express.
The carrier is selected based on product size, weight, and your delivery location.
📍 Delivery Restrictions & Tracking
- We deliver to all addresses within Australia only. We do not offer international shipping at this time.
- Some bulky or heavy items cannot be delivered to PO Boxes or Parcel Lockers. Please provide a full street address.
- Once your order is dispatched, you will receive a tracking link via email.
- If your order has not arrived within 11 business days of dispatch, please contact our support team.
📞 Need Help With Your Order?
Our support team is available 24/7 to assist you.